Euphoria Telecom has formally added Microsoft Teams integration to its full-service VoIP, cloud-hosted enterprise telephony platform.
This makes communication much more seamless for anybody trying to combine name, chat and collaboration performance into one easy “work from anywhere” communication answer.
Enterprise is turning into more and more digital and the phrases “integrated communication” are extra significant now than they’ve ever been.
Euphoria Telecom is placing built-in communication into motion by including Microsoft Teams to its ever-growing providing of third-party software program enhancements that carry the workplace to you.
Euphoria Telecom already presents a robust, cloud-hosted PABX answer that caters to companies of all sizes with its scalable telephony packages.
Whereas Microsoft Teams does have PABX performance, it’s restricted.
This integration permits Microsoft Teams customers to get vital options like name queues, reporting and analytics, and a collection of different distant communications options that the Euphoria platform offers – all whereas working in Microsoft Teams.
Group Integration provides a brand new dimension to calls.
With Euphoria and Microsoft Teams built-in into your communications toolkit, now you can make calls straight out of the Microsoft Teams interface, the identical method you’ll make a name utilizing the Euphoria cell app or browser cellphone.
Microsoft Teams and Euphoria’s partnership brings added productiveness instruments, video conferencing integration, cost-savings and the additional advantage of detailed reporting, with itemised billing and lowered native and worldwide name charges, with out having to make use of two separate techniques.
With work more and more turning into one thing you do, not someplace you go, built-in communication is seamlessly connecting individuals, notably for companies with name centres.
Euphoria can also be integrating different helpful third-party software program choices into its platform, just like the Freshworks’ digital ticketing answer Freshdesk earlier this 12 months, and there are a number of extra to come back.