September 20, 2021

7 changes for drivers in South Africa – including longer hours at licensing centres

Transport minister Fikile Mbalula says that his division is engaged on various initiatives to enhance the expertise of drivers, including various upgrades to the licensing course of.

Responding in a written parliamentary Q&A, Mbalula acknowledged a backlog of 500,000 licences ready in the system amongst different licence-related challenges corresponding to renewals.

He mentioned that this backlog and different points shall be addressed by means of the next changes:


1. Longer working hours

In seven of the 9 provinces affected by the backlog, working hours have been prolonged including operations on Saturdays.

Nevertheless, challenges referring to time beyond regulation is stopping the extension of working hours in some provinces, he mentioned.


2. Self-service

Two self-service kiosks are being ready for testing at licence centres and must be rolled out by October 2021.


3. Gauteng-specific interventions

Contemplating that Gauteng poses the largest problem because of the massive inhabitants of motorists and the truth that it stays the one province that has extensively deployed the web reserving system, an e-mail service for Gauteng customers who expertise difficulties with on-line bookings and renewing their licences has been activated, Mbalula mentioned.


4. On-line funds

Processes are underway to introduce on-line funds, Mbalula mentioned. He added that discussions are underway for a brand new system that can enable motorists to make use of personal optometrists who may have the authority to add eye take a look at outcomes on to the Natis system.


5. Upgraded programs

The interface of dwell enrolment items with House Affairs has been accomplished. It will allow rapid validation of fingerprints at licence centres and scale back delays.

A course of to deploy new Natis end-user tools in all provinces has additionally began, he mentioned.


6. Extra licence centres

The RTMC is opening further DLTCs with extra employees working from 07h00 in the morning and ending at 21h00 at night time for seven days per week.

This initiative will improve the capability in Gauteng by 30%. The initiative may be deployed nationally in session with the MECs involved.


7. Prolonged validity

The division has prolonged the validity and beauty interval of all learner’s licences, driving licence playing cards, short-term driving licences {and professional} driving permits that expire through the interval that commenced from 26 March as much as and including 31 August 2021. The brand new expiration date is now 31 March 2022.


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