Transport minister Fikile Mbalula has introduced a variety of changes for driver licences in South Africa in an effort to enhance efficiencies and resolve challenges in the present licensing system.
In a media deal with on Friday (27 August), Mbalula mentioned that a number of the main changes will embrace:
- The institution of extra Driving Licence Testing Centres (DLTCs);
- The introduction of cell centres and kiosks at busy centres
- Prolonged working hours for DLTCs
- The power of DLTCs to settle for on-line funds
- The submission of eye exams by optometrists immediately to NaTIS.
“As part of the rollout of a bouquet of services to improve customer experience, processes to introduce online payments are advanced, and a banking partner has already been appointed,” Mbalula mentioned.
“While we had agreed with the MECs that operating hours of DLTCs must be extended, a number of provinces have experienced challenges relating to overtime. However, significant progress has been made in this regard.”
Mbalula additionally introduced that the validity of licences that expired between 26 March and 31 August 2021 will now be prolonged to 31 March 2022.
Enhancements for Gauteng
Contemplating that Gauteng poses the largest problem due to the big inhabitants of motorists and the truth that it stays the one province that has extensively deployed the web reserving system, particular actions have been recognized to deal with challenges particular to the province, Mbalula mentioned.
Gauteng has skilled critical capability challenges, which end result in, amongst different issues, the non-availability of reserving slots to those that intend to renew their licences, the transport minister mentioned.
“As well as to the interventions the province and the Street Visitors Administration Company (RTMC) are making in arresting the corruption that has bedevilled the system, further capability will be added by way of the opening of two Driving Licence Testing Centres operated by the RTMC at Waterfall Park in Midrand and Eco Park in Centurion.
“These two centres will open their doors on 1 October 2021 and will operate seven days a week, from 07h00 to 21h00. The operationalisation of these centres will add 35,380 renewal slots per month and increase Gauteng capacity for renewal slots by 48%,” Mbalula mentioned.
Changes welcomed, however issues stay
The Vehicle Affiliation (AA) mentioned the extension of the validity interval of all licences to the top of March 2022 can also be a welcome step, however that it stays involved that the measures could not be carried out in time for these with expired paperwork to renew them.
“The minister once more famous that the issue is just not with motorists however with the DLTCs. That is vital because it acknowledges that the system is the issue, not motorists.
“The interventions he has announced must now be put in motion. Our concern is that the timeframes are tight and that many motorists may be stranded without the necessary renewals, forcing yet another extension in March,” the affiliation mentioned.